In January 2011 the BBC launched a consultation for viewers on their on-demand offerings. We, and many of our supporters responded flagging up the issue of child protection. The subsequent report from the BBC Trust concluded that more needed to be done to raise awareness of parental controls to stop children from accessing potentially harmful content.
In summer 2011 the Radio Times began to include VOD recommendations in its weekly listings. We wrote to the editor urging him to include details of the parental controls available the sites offer. Happily in the autumn their user guide was updated to include this information.
In September 2011 regulation of video-on-demand passed to ATVOD (the Authority for Television on Demand). We wrote to them pointing out that there is no standard parental control across the various VOD platforms and asking if they issued best practice guidelines for this. They replied to say they are consulting with Ofcom into what controls would be acceptable and they will publish the findings on their website in due course. ATVOD subsequently cleared Channel 4’s video on-demand service for offering a controversial episode of Frankie Boyle’s Tramadol Nights.
The episode featured a range of derogatory statements about celebrities. Ofcom received many complaints about the programme, including one from Katie Price, who accused Boyle of being a “bully” over comments made about her disabled son Harvey.
ATVOD ruled that Tramadol Nights would not seriously impair the development of under-18s and so decided not to take any further action. ATVOD chair, Ruth Evans, said:
“Many viewers may regard the material as highly offensive and unsuitable for under-18s, including people with disabilities, but providing such content to under 18s is not a breach of the rules set by parliament if it does not fall foul of the ‘might seriously impair’ test.”
In 2012 we met with the Shadow Media for Culture, Media & Sport to discuss the problem. We prepared an updated policy proposal and discussed the policy of tabling an amendment to the forthcoming Communications Bill.